Project home4. Personas & Problem Scenarios
Version 6.1 by Tjalling Haije on 2025/09/08 12:40
Below, several personas are described. Personas represent the different users that we expect may use or be affected by the introduction of our novel technologies. Although personas are fictional characters, they help us keep in mind who we are doing this work for. In the Problem Scenario column, problems that our personas currently run into are captured by short stories (scenarios). In the use cases, we see those same personas interact with our novel technologies. The use cases describe how the scenarios the personas struggled with previously may change when we introduce novel technologies.
| Persona | Role | Description | Problem Scenario | Use Case |
|---|---|---|---|---|
| Jack | First Responder | 33 year old rescue tech at a national USAR team; pragmatic; wants clear go/no-go, minimal device fuss. | PSC.01 Pre-entry SA gaps; PSC.03 Health risk alerting | UC02.0, UC04.0, UC01.0 |
| Mira | Squad Leader (USAR) | Leads entry; juggles safety, tasking, deconfliction; prefers answers over raw feeds. | PSC.02 Victim detection; PSC.01 Pre-entry SA | UC02.0, UC04.0, UC03.0 |
| Alex | Team Leader | Prioritizes sectors/sites; aligns with LEMA/OSOCC; accountable for results & safety. | PSC.06 Sectorization insight | UC03.0, UC01.0 |
| Cleo | Drone Pilot | Flies safely; delivers actionable imagery; works with observer/analyst. | PSC.02 Victim detection uncertainty | UC02.0, UC04.0 |
| Dana | Sensor/Video Analyst | Confirms detections; annotates; advises rescans/routes; values confidence + “why”. | PSC.02 Victim detection; PSC.01 Pre-entry SA | UC02.0, UC04.0 |
| Emir | Information Analyst | Curates sector/worksite status; produces briefings; fights duplication/drift. | PSC.06 Sectorization drift; PSC.08 Provenance/privacy | UC03.0, UC01.0 |
| Faye | Paramedic / Medical Lead | Stabilizes victims; monitors responder vitals; advises TL; privacy-aware. | PSC.03 Health alerting & escalation | UC01.0 |
| Noah | Home Base Operator (C4I) | Maintains C4I COP; fuses police/utilities/weather; manages redaction/export. | PSC.08 Provenance & privacy; PSC.06 Assignment drift | UC01.0, UC03.0 |