Project homeDirect Stakeholders
Direct stakeholders interact directly with developed technologies. The tables below shows relevant stakeholders in Synergise, divided in general stakeholders and first responders. When we describe how these stakeholders collaborate with technologies, we may also refer to them as actors.
General Stakeholders
Generally, there are two types of stakeholders that will interact directly with the proposed technologies in Synergise. The term 'First Responder' is an umbrella term for different types of stakeholders. These stakeholders are further identified in the First Responders subsection.
| First Responder (FR) | Form the first response to incidents. INSARAG distinguishes between three First Response organisations: Civil Defence/Protection (police), Local Emergency Services (firefighters and emergency medical technician, EMTs), and Community First Responders. First responders can be local or international, if international help is requested for large incidents. |
| Victim | Victims can be direct stakeholders, when they have to interact directly with technologies. For example, if victims have to communicate with robot actors, they are directly affected by how these robot actors function. |
Summary roles
| Who? | Values (taak, verantwoordelijkheden) |
Detailed roles - First Responders
In Synergise, we distinguish between two First Responder departments: Urban Search and Rescue (USAR) and Fire Department (FD). These two department work closely together during an incident. At the end of the overview, some new actors are identified that do not currently exist, but that will need to be included when new technologies are introduced.
| Stakeholder | Description | |
|---|---|---|
 | USAR Coordination Cell Manages the (international) coordination between all stakeholders involved in an incident | |
 | Team Leader (TL) - USAR Responsible for the whole USAR team. Communication with UCC Participates at the team leader meetings to get tasks assigned | |
 | Deputy Team leader - USAR Responsible for all staff at the Base of Operations (BOO) | |
 | Staff - USAR Located at the BOO. Includes: Information, Staff, Media, ICT, and Hazmat | |
 | Logistics - USAR Located at the BOO. Responsible for logistics of an incident | |
 | Medical - USAR Located at the BOO. Medical professionals. Provides more in-depth assessment of victim health and can perform emergency treatments Tracks the health of first responders Assesses medical equipment for extraction | |
 | Liaison - USAR Located at the BOO. Responsible for the communication with third-party organisations during an incident | |
 | Chief of Operations - USAR Responsible for all rescue operations at all assigned worksites; usually at a worksite during setup and during critical phases | |
 | Chief Search and Rescue - USAR Responsible for all staff at one worksite Contact to Local Emergency Management Ageny (LEMA) at the worksite Using INSARAG Coordination Management System (ICMS) Survey 123 forms Communication/ contact to BoO (Base of operation) Overall strategy and safety in line with guidance by CoO and advice of paramedic, structural engineer and squad leader after initial overview/ survey | |
 | Squad Leader - USAR Located in the field. Leads the technical rescue operation In depth analysis of the situation and solution proposal Close communication with CSAR, structural engineer, paramedic, maintenance and his team In need of all the detailed information, search results, measurements, data etc Decides and guides search techniques, routes inside the worksite and breaking/ breaching as well as rope rescue | |
 | Structural Engineer - USAR Located in the field. Analyses structural integrity of buildings to assess risks of collapse and stabilises buildings where necessary | |
 | Paramedic - USAR Located in the field. Assesses victim health and performs emergency treatment for victim stabilisation where necessary | |
 | Maintenance - USAR Located in the field. Responsible for maintenance during an incident | |
 | Rescue Expert - USAR Located in the field. Expertise in rescuing victims | |
 | Search Tech - USAR Located in the field. Expertise in searching for victims | |
 | Dog + Handler - USAR Located in the field. Searches for (entrapped) victims with the help of scent | |
 | Fire Chief - FD Responsible for all staff at a fire department | |
 | Incident Commander (IC) - FD Responsible for the incident as a whole Communication with the Fire Chief and TLs Chair of the team leader meetings | |
 | Team Leader - FD Participate at the team leader meetings to get tasks assigned Responsible for the whole team Communication with "her/his" IC | |
 | Chauffeur - FD Drives the firefighters to and around the incident | |
 | Firefighter - FD Responsible for mitigating hazards such as fires and gas leaks | |
 | Tactical Operator - NEW Located in the BOO. Responsible for controlling robots remotely. | |
 | Operational Operator (Field Operator) - NEW Located in the field. Responsible for controlling robots on-site. |