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Wiki source code of Direct Stakeholders

Version 2.1 by Rosa Van Tuijn on 2025/07/09 07:21
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Tjalling Haije 1.1 1 Direct stakeholders interact directly with developed technologies. The tables below shows relevant stakeholders in Synergise, divided in general stakeholders and first responders. When we describe how these stakeholders collaborate with technologies, we may also refer to them as //actors. //
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3 == General Stakeholders ==
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5 Generally, there are two types of stakeholders that will interact directly with the proposed technologies in Synergise. The term 'First Responder' is an umbrella term for different types of stakeholders. These stakeholders are further identified in the First Responders subsection.
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7 (% class="table-striped" %)
8 |**First Responder (FR)**|Form the first response to incidents. INSARAG distinguishes between three First Response organisations: Civil Defence/Protection (police), Local Emergency Services (firefighters and emergency medical technician//, //EMTs), and Community First Responders. First responders can be //local //or //international//,// //if international help is requested for large incidents.
9 |**Victim **|(((
10 Victims can be direct stakeholders, when they have to interact directly with technologies. For example, if victims have to communicate with robot actors, they are directly affected by how these robot actors function.
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Rosa Van Tuijn 2.1 13 == Summary roles ==
Tjalling Haije 1.1 14
Rosa Van Tuijn 2.1 15 |Who?|Values (taak, verantwoordelijkheden)
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19 == Detailed roles - First Responders ==
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Tjalling Haije 1.1 21 In Synergise, we distinguish between two First Responder departments: Urban Search and Rescue (USAR) and Fire Department (FD). These two department work closely together during an incident. At the end of the overview, some new actors are identified that do not currently exist, but that will need to be included when new technologies are introduced.
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23 [[image:hierarchical overview.png]]
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26 (% class="table-striped" %)
27 |=(% scope="row" %)**Stakeholder**|=**Description **
28 |[[image:Asset 26\@4x.png]]|(((
29 **USAR Coordination Cell**
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31 Manages the (international) coordination between all stakeholders involved in an incident
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33 |[[image:Asset 25\@4x.png||alt="Asset 26@4x.png"]]|(((
34 **Team Leader (TL) - USAR**
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36 Responsible for the whole USAR team. Communication with UCC
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38 Participates at the team leader meetings to get tasks assigned
39 )))
40 |[[image:Asset 22\@4x.png]]|(((
41 **Deputy Team leader - USAR**
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43 Responsible for all staff at the Base of Operations (BOO)
44 )))
45 |[[image:Asset 23\@4x.png]]|(((
46 **Staff - USAR**
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48 Located at the BOO. Includes: Information, Staff, Media, ICT,  and Hazmat
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50 |[[image:Asset 21\@4x.png]]|(((
51 **Logistics - USAR**
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53 Located at the BOO. Responsible for logistics of an incident
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55 |[[image:Asset 20\@4x.png]]|(((
56 **Medical - USAR**
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58 Located at the BOO. Medical professionals.
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60 Provides more in-depth assessment of victim health and can perform emergency treatments
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62 Tracks the health of first responders
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64 Assesses medical equipment for extraction
65 )))
66 |[[image:Asset 19\@4x.png]]|(((
67 **Liaison - USAR**
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69 Located at the BOO. Responsible for the communication with third-party organisations during an incident
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71 |[[image:Asset 18\@4x.png]]|(((
72 **Chief of Operations - USAR**
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74 Responsible for all rescue operations at all assigned worksites; usually at a worksite during setup and during critical phases
75 )))
76 |[[image:1724250237332-368.png]]|(((
77 **Chief Search and Rescue - USAR**
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79 Responsible for all staff at one worksite
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81 Contact to Local Emergency Management Ageny (LEMA) at the worksite
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83 Using INSARAG Coordination Management System (ICMS) Survey 123 forms
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85 Communication/ contact to BoO (Base of operation)
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87 Overall strategy and safety in line with guidance by CoO and advice of paramedic, structural engineer and squad leader after initial overview/ survey
88 )))
89 |[[image:Asset 16\@4x.png]]|(((
90 **Squad Leader - USAR**
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92 Located in the field. Leads the technical rescue operation
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94 In depth analysis of the situation and solution proposal
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96 Close communication with CSAR, structural engineer, paramedic, maintenance and his team
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98 In need of all the detailed information, search results, measurements, data etc
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100 Decides and guides search techniques, routes inside the worksite and breaking/ breaching as well as rope rescue
101 )))
102 |[[image:Asset 15\@4x.png]]|(((
103 **Structural Engineer - USAR**
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105 Located in the field. Analyses structural integrity of buildings to assess risks of collapse and stabilises buildings where necessary
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107 |[[image:Asset 14\@4x.png]]|(((
108 **Paramedic - USAR**
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110 Located in the field. Assesses victim health and performs emergency treatment for victim stabilisation where necessary
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112 |[[image:Asset 13\@4x.png]]|(((
113 **Maintenance - USAR**
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115 Located in the field. Responsible for maintenance during an incident
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117 |[[image:Asset 12\@4x.png]]|(((
118 **Rescue Expert - USAR**
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120 Located in the field. Expertise in rescuing victims
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122 |[[image:Asset 11\@4x.png]]|(((
123 **Search Tech - USAR**
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125 Located in the field. Expertise in searching for victims
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127 |[[image:Asset 10\@4x.png]]|(((
128 **Dog + Handler - USAR**
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130 Located in the field. Searches for (entrapped) victims with the help of scent
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132 |[[image:Asset 24\@4x.png]]|(((
133 **Fire Chief - FD**
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135 Responsible for all staff at a fire department
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137 |[[image:Asset 9\@4x.png]]|(((
138 **Incident Commander (IC) - FD**
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140 Responsible for the incident as a whole
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142 Communication with the Fire Chief and TLs
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144 Chair of the team leader meetings
145 )))
146 |[[image:Asset 8\@4x.png]]|(((
147 **Team Leader - FD**
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149 Participate at the team leader meetings to get tasks assigned
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151 Responsible for the whole team
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153 Communication with "her/his" IC
154 )))
155 |[[image:Asset 7\@4x.png]]|(((
156 **Chauffeur - FD**
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158 Drives the firefighters to and around the incident
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160 |[[image:Asset 6\@4x.png]]|(((
161 **Firefighter - FD**
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163 Responsible for mitigating hazards such as fires and gas leaks
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165 (% class="warning" %)|//[[image:Asset 2\@4x.png]]//|(((
166 //**Tactical Operator - NEW**//
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168 //Located in the BOO. Responsible for controlling robots remotely. //
169 )))
170 (% class="warning" %)|//[[image:Asset 1\@4x.png]]//|(((
171 //**Operational Operator (Field Operator) - NEW**//
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173 //Located in the field. Responsible for controlling robots on-site. //
174 )))