Changes for page Roles

Summary

• Page properties (4 modified, 0 added, 0 removed)
• Objects (0 modified, 0 added, 1 removed)
  • XWiki.XWikiComments[0]

Details

Page properties

Title

...	...	@@ -1,1 +1,1 @@
1		-Direct Stakeholders
	1	+Roles

Parent

...	...	@@ -1,1 +1,1 @@
1		-Main.sdf.Stakeholders.WebHome
	1	+Main.sdf.FR Organisation.WebHome

Author

...	...	@@ -1,1 +1,1 @@
1		-XWiki.MarkVanKoningsveld
	1	+XWiki.TjallingHaije

Content

...	...	@@ -1,66 +64,3 @@
1		-USAR and firefighting operations are carried out by a mix of professionals and trained volunteers who work long shifts under high risk and high tempo. Structures differ across Europe (national fire services, civil protection agencies like THW, mixed volunteer/pro units), but field reality is consistent: clear command, sector/task discipline, and pragmatic “get it done” culture. In SYNERGISE we focus first on people who directly touch the technology or whose decisions depend on it. That includes emerging roles (drone pilot, sensor/video analyst, C4I home base operator, information analyst) alongside classic USAR roles (team lead, squad lead, paramedic, search/rescue tech). Interviews repeatedly stressed: don’t make the same person both “set up” and “go in”; treat setup time as an investment only if it clearly pays back in safety, speed, or certainty later; and keep prep at BoO** **(Base Of Operations) with just-in-time activation at the worksite. New tech must fit rhythms already in use (USAR vs. Fire tempo), respect national certification (e.g., drone licensing), and be configurable to local doctrine while sharing a common core.
2		-
3		-== Main Stakeholders SYNERGISE technologies ==
4		-
5		-Below are a number of stakeholders that will interact directly with the proposed technologies in SYNERGISE. The term 'First Responder' is an umbrella term for different types of stakeholders. These stakeholders are further identified in the stakeholders this table.
6		-
7		-(% class="table-striped" %)
8		-|(% style="width:162px" %)**First Responder (FR)**|(% style="width:794px" %)Form the first response to incidents. INSARAG distinguishes between three First Response organisations: Civil Defence/Protection (police), Local Emergency Services (firefighters and emergency medical technician//, //EMTs), and Community First Responders. First responders can be //local //or //international//,// //if international help is requested for large incidents.
9		-\\Tasks: breaching, shoring, extrication, interior search. Needs: go/no-go cues, simple wayfinding, hazard alerts that don’t drown out radio discipline. Decisions: continue, withdraw, change access path. Tech: Worksite forms, FR gear, Radio to squad and to base
10		-//Notes~:// Avoid alert fatigue; if an alert matters, it must be rare, explainable, and immediately actionable. Setup “on the apron” is fine; strapped-on sensors too early are just dead weight until entry.
11		-|(% style="width:162px" %)**Victim **|(% style="width:794px" %)(((
12		-Victims can be direct stakeholders, when they have to interact directly with technologies. For example, if victims have to communicate with robot actors, they are directly affected by how these robot actors function.
13		-)))
14		-|(% style="width:162px" %)(((
15		-**Squad Leader (worksite)**
16		-)))|(% style="width:794px" %)Tasks: route choice, team tasking, safety checks, on-site deconfliction. Needs: live worksite map (markers, hazards, team status), quick comms, ability to mute non-critical feeds during critical phases. Tech: Worksite forms, FR gear, Radio to squad and to base,C3I
17		-//Notes~:// Wants answers, not raw feeds. Mark-verify-notify loops must be fast. Prefers just-in-time sensor fitting at the worksite.
18		-|(% style="width:162px" %)**Team Leader (field or HQ)**|(% style="width:794px" %)(((
19		-Tasks: prioritize sectors/sites, assign teams, align with LEMA/OSOCC. Needs: rolled-up picture, change feed (“what changed since last brief”), escalation options.
20		-
21		-Tech: FR gear, Radio to squad and to base,C3I
22		-//Notes~:// Treat setup time as //investment//. Accepts minor startup cost if it clearly shortens later operations or reduces risk.
23		-)))
24		-|(% style="width:162px" %)**Drone/Robot Pilot**|(% style="width:794px" %)Tasks: launch, supervise autonomous scans, manual inspection, safe recovery. Needs: stable link, people/drone separation cues, battery/health, quick handover to/from analyst.
25		-Tech: Drone and remote control, Radio to squad and to base.
26		-//Notes~:// Split pilot/analyst by default; don’t ask one person to fly //and// interpret. Fire contexts are truck-based with pilot + observer; USAR can accommodate more pre-entry setup.
27		-|(% style="width:162px" %)**Sensor & Video Analyst**|(% style="width:794px" %)Tasks: interpret feeds, confirm detections, place map markers, advise routes. Needs: synchronized video/thermal/3D, annotation tools, confidence + “why”, provenance.
28		-Tech: Tablet for analysis, FR gear, Radio to squad and to base, C3I
29		-//Notes~:// Analysts prefer to push //decisions// and //routes//, not heatmaps; they want re-task buttons (“re-scan this door void”).
30		-|(% style="width:162px" %)**Information Analyst (field or HQ)**|(% style="width:794px" %)Tasks: curate sector/worksite status, maintain “one source of truth,” produce reports. Needs: versioning, role-based visibility, audit trail.
31		-Tech: C3I
32		-//Notes~:// Fights duplication and drift; wants structured fields but fast capture in the field (short forms, later enrich).
33		-|(% style="width:162px" %)**Paramedic (worksite)**|(% style="width:794px" %)(((
34		-Tasks: triage/treat victims; monitor responder vitals; escalate alerts. Needs: traffic-light for non-medics; drill-down for medics; location-to-patient path.
35		-Tech: FR gear, Medical equipment, Radio to squad and base, C3I
36		-//Notes~:// Keep responders’ privacy by default; show only what a role needs. Escalation should route to medic first, then TL.
37		-)))
38		-|(% style="width:162px" %)**Structural Engineer**|(% style="width:794px" %)Tasks: assess stability, advise shoring, approve entry.Needs: quick 3D slices of interior paths, hazard overlays, decision log.
39		-//Notes~:// Values simple, trustworthy measurements over fancy visuals; wants to annotate “do not cut here / brace here.”
40		-
41		-**Specific Firefighting Stakeholders SYNERGISE technologies**
42		-
43		-|=Firefighting Role|=Description
44		-|**Firefighter / Rescue Technician**|**Tasks:** fire attack, interior search, ventilation, extrication. **Needs:** go/no-go cues, simple wayfinding, hazard alerts that don’t drown out radio discipline. **Decisions:** continue, withdraw, change tactic or access path. **Tech:** PPE/BA, FR gear, Worksite forms, Radio to crew and to command. **Notes:** Avoid alert fatigue; if an alert matters, it must be rare, explainable, and immediately actionable. Setup “on the apron” is fine; strapped-on sensors too early are just dead weight until entry.
45		-|**Crew / Company Officer (Worksite)**|**Tasks:** route/entry choice, team tasking, safety checks, on-scene deconfliction. **Needs:** live incident map (hydrants, hazards, team status), quick comms, ability to mute non-critical feeds during critical phases. **Decisions:** offensive vs. defensive mode, entry vs. exterior ops, ventilation timing. **Tech:** Tablet/MDT with worksite forms, FR gear, Radio to crew and to command, C3I. **Notes:** Wants answers, not raw feeds. Mark-verify-notify loops must be fast. Prefers just-in-time sensor fitting at the worksite.
46		-|**Incident Commander / Sector Supervisor (Field or HQ)**|**Tasks:** prioritize sectors/sites, assign companies, align with LEMA/OSOCC. **Needs:** rolled-up picture, change feed (“what changed since last brief”), escalation options. **Decisions:** strategy selection, resource escalation, evacuation orders. **Tech:** Command unit kit, FR gear, Radio to divisions & dispatch, C3I. **Notes:** Treat setup time as investment. Accepts minor startup cost if it clearly shortens later operations or reduces risk.
47		-
48		-== General insights from interviews with stakeholders ==
49		-
50		-
51		-**Split control & analysis.** Robots work best with a distinct **Pilot** and **Analyst**; and a specific **Overview** role when multiple robots run. Design implication: default to separate UI profiles and explicit handovers; shared annotations sync by default.
52		-
53		-**Set up or go in.** Frontline shouldn’t run complex tech during entry. Design implication: shift setup to BoO or staging; enable just-in-time activation at the worksite; minimize attach/remove steps.
54		-
55		-**Investment, not sacrifice.** Startup costs must pay back in later speed/safety. Design implication: show expected payoff (e.g., saved search time) and keep setup under a known ceiling.
56		-
57		-**Answers over feeds.** Leaders want decisions and routes, not raw sensor firehoses. Design implication: analyst tools publish //recommendations// with provenance; commanders get roll-ups and “what changed.”
58		-
59		-**Graceful degradation.** Networks fail; work continues. Design implication: offline-first, store-and-forward, mesh hints, on-device caching; visible confidence and data age.
60		-
61		-**Role-based privacy.** Health and video data need scoped visibility. Design implication: strict role views, consent/ack flows, redaction by default on exports.
62		-
63		-
64	64	== All roles within USAR operation ==
65	65
66	66	In SYNERGISE, we distinguish between two First Responder departments: Urban Search and Rescue (USAR) and Fire Department (FD). These two departments work closely together during an incident. At the end of the overview, some new actors are identified that do not currently exist, but that may need to be included when new technologies are introduced.
...	...	@@ -85,17 +85,17 @@
85	85	|[[image:Asset 22\@4x.png]]|(% style="width:468.656px" %)(((
86	86	**Deputy Team leader - USAR**
87	87
88		-Responsible for all staff at the Base of Operations (BOO)
	25	+Responsible for all staff at the Base of Operations (BOO).
89	89	)))
90	90	|[[image:Asset 23\@4x.png]]|(% style="width:468.656px" %)(((
91	91	**Staff - USAR**
92	92
93		-Located at the BOO. Includes: Information, Staff, Media, ICT,  and Hazmat
	30	+Located at the BOO. Includes: Information, Staff, Media, ICT,  and Hazmat.
94	94	)))|(% style="width:1px" %)
95	95	|[[image:Asset 21\@4x.png]]|(% style="width:468.656px" %)(((
96	96	**Logistics - USAR**
97	97
98		-Located at the BOO. Responsible for logistics of an incident
	35	+Located at the BOO. Responsible for logistics of an incident.
99	99	)))
100	100	|[[image:Asset 20\@4x.png]]|(% style="width:468.656px" %)(((
101	101	**Medical - USAR**
...	...	@@ -102,52 +102,52 @@
102	102
103	103	Located at the BOO. Medical professionals.
104	104
105		-Provides more in-depth assessment of victim health and can perform emergency treatments
	42	+Provides more in-depth assessment of victim health and can perform emergency treatments.
106	106
107		-Tracks the health of first responders
	44	+Tracks the health of first responders.
108	108
109		-Assesses medical equipment for extraction
	46	+Assesses medical equipment for extraction .
110	110	)))
111	111	|[[image:Asset 19\@4x.png]]|(% style="width:468.656px" %)(((
112	112	**Liaison - USAR**
113	113
114		-Located at the BOO. Responsible for the communication with third-party organisations during an incident
	51	+Located at the BOO. Responsible for the communication with third-party organisations during an incident.
115	115	)))
116	116	|[[image:Asset 18\@4x.png]]|(% style="width:468.656px" %)(((
117	117	**Chief of Operations - USAR**
118	118
119		-Responsible for all rescue operations at all assigned worksites; usually at a worksite during setup and during critical phases
	56	+Responsible for all rescue operations at all assigned worksites; usually at a worksite during setup and during critical phases.
120	120	)))
121	121	|[[image:1724250237332-368.png]]|(% style="width:468.656px" %)(((
122	122	**Chief Search and Rescue - USAR**
123	123
124		-Responsible for all staff at one worksite
	61	+Responsible for all staff at one worksite.
125	125
126		-Contact to Local Emergency Management Ageny (LEMA) at the worksite
	63	+Contact to Local Emergency Management Ageny (LEMA) at the worksite.
127	127
128		-Using INSARAG Coordination Management System (ICMS) Survey 123 forms
	65	+Using INSARAG Coordination Management System (ICMS) Survey.
129	129
130		-Communication/ contact to BoO (Base of operation)
	67	+Communication/ contact to BoO (Base of operation).
131	131
132		-Overall strategy and safety in line with guidance by CoO and advice of paramedic, structural engineer and squad leader after initial overview/ survey
	69	+Overall strategy and safety in line with guidance by CoO and advice of paramedic, structural engineer and squad leader after initial overview/ survey.
133	133	)))
134	134	|[[image:Asset 16\@4x.png]]|(% style="width:468.656px" %)(((
135	135	**Squad Leader - USAR**
136	136
137		-Located in the field. Leads the technical rescue operation
	74	+Located in the field. Leads the technical rescue operation.
138	138
139		-In depth analysis of the situation and solution proposal
	76	+In depth analysis of the situation and solution proposal.
140	140
141		-Close communication with CSAR, structural engineer, paramedic, maintenance and his team
	78	+Close communication with CSAR, structural engineer, paramedic, maintenance and his team.
142	142
143		-In need of all the detailed information, search results, measurements, data etc
	80	+In need of all the detailed information, search results, measurements, data etc.
144	144
145		-Decides and guides search techniques, routes inside the worksite and breaking/ breaching as well as rope rescue
	82	+Decides and guides search techniques, routes inside the worksite and breaking/ breaching as well as rope rescue.
146	146	)))
147	147	|[[image:Asset 15\@4x.png]]|(% style="width:468.656px" %)(((
148	148	**Structural Engineer - USAR**
149	149
150		-Located in the field. Analyses structural integrity of buildings to assess risks of collapse and stabilises buildings where necessary
	87	+Located in the field. Analyses structural integrity of buildings to assess risks of collapse and stabilises buildings where necessary.
151	151	)))
152	152	|[[image:Asset 14\@4x.png]]|(% style="width:468.656px" %)(((
153	153	**Paramedic - USAR**
...	...	@@ -162,50 +162,50 @@
162	162	|[[image:Asset 12\@4x.png]]|(% style="width:468.656px" %)(((
163	163	**Rescue Expert - USAR**
164	164
165		-Located in the field. Expertise in rescuing victims
	102	+Located in the field. Expertise in rescuing victims.
166	166	)))
167	167	|[[image:Asset 11\@4x.png]]|(% style="width:468.656px" %)(((
168	168	**Search Tech - USAR**
169	169
170		-Located in the field. Expertise in searching for victims
	107	+Located in the field. Expertise in searching for victims.
171	171	)))
172	172	|[[image:Asset 10\@4x.png]]|(% style="width:468.656px" %)(((
173	173	**Dog + Handler - USAR**
174	174
175		-Located in the field. Searches for (entrapped) victims with the help of scent
	112	+Located in the field. Searches for (entrapped) victims with the help of scent.
176	176	)))
177	177	|[[image:Asset 24\@4x.png]]|(% style="width:468.656px" %)(((
178	178	**Fire Chief - FD**
179	179
180		-Responsible for all staff at a fire department
	117	+Responsible for all staff at a fire department.
181	181	)))
182	182	|[[image:Asset 9\@4x.png]]|(% style="width:468.656px" %)(((
183	183	**Incident Commander (IC) - FD**
184	184
185		-Responsible for the incident as a whole
	122	+Responsible for the incident as a whole.
186	186
187		-Communication with the Fire Chief and TLs
	124	+Communication with the Fire Chief and TLs.
188	188
189		-Chair of the team leader meetings
	126	+Chair of the team leader meetings.
190	190	)))
191	191	|[[image:Asset 8\@4x.png]]|(% style="width:468.656px" %)(((
192	192	**Team Leader - FD**
193	193
194		-Participate at the team leader meetings to get tasks assigned
	131	+Participate at the team leader meetings to get tasks assigned.
195	195
196		-Responsible for the whole team
	133	+Responsible for the whole team.
197	197
198		-Communication with "her/his" IC
	135	+Communication with "her/his" IC.
199	199	)))
200	200	|[[image:Asset 7\@4x.png]]|(% style="width:468.656px" %)(((
201	201	**Chauffeur - FD**
202	202
203		-Drives the firefighters to and around the incident
	140	+Drives the firefighters to and around the incident.
204	204	)))
205	205	|[[image:Asset 6\@4x.png]]|(% style="width:468.656px" %)(((
206	206	**Firefighter - FD**
207	207
208		-Responsible for mitigating hazards such as fires and gas leaks
	145	+Responsible for mitigating hazards such as fires and gas leaks.
209	209	)))
210	210	(% class="warning" %)|//[[image:Asset 2\@4x.png]]//|(% style="width:468.656px" %)(((
211	211	//**Tactical Operator - NEW**//

XWiki.XWikiComments[0]

Author

...	...	@@ -1,1 +1,0 @@
1		-xwiki:XWiki.IvanaAkrum

Comment

...	...	@@ -1,1 +1,0 @@
1		-Rename "extraction operation" to the appropriate terminology as used in the use cases. The term refers to the use cases where the focus is on extracting useable equipment from hazard zones, like partially collapsed hospitals.

Date

...	...	@@ -1,1 +1,0 @@
1		-2024-07-12 14:12:45.284