Wiki source code of PSC.03 — First Responder Health Alerting & Escalation
Last modified by Mark Rinse van Koningsveld on 2025/09/02 12:07
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | Heat, fatigue, and stress peaks during long shifts, and its hard to keep track of all medical statusses of the first responders. Paramedics want detail; non-medics need simple traffic-light cues. Privacy and data minimization are essential. | ||
| 2 | |||
| 3 | **Symptoms & Impacts** | ||
| 4 | |||
| 5 | * False alarms & alert fatigue; missed critical deterioration; privacy friction blocks sharing. | ||
| 6 | * TLs lack quick pathing to the affected responder. | ||
| 7 | |||
| 8 | **Contributing Factors** | ||
| 9 | |||
| 10 | * Generic thresholds (no personal baselines); unclear escalation path; noisy comms. | ||
| 11 | |||
| 12 | **Desired Outcome** | ||
| 13 | |||
| 14 | * Trustworthy alerts with baselined thresholds; medic-first escalation; clear locate-and-assist path. | ||
| 15 | |||
| 16 | **How SYNERGISE addresses** | ||
| 17 | |||
| 18 | * **UC01.0** (Health and environmental monitoring): personal baselines; traffic-light for non-medics; medic drill-down; confirm/ack flow; privacy-aware redaction. | ||
| 19 | |||
| 20 | **Metrics** | ||
| 21 | |||
| 22 | * Critical event detection timeliness; false-positive rate; time from alert to assist. | ||
| 23 | |||
| 24 | **Related personas:** Faye, Jack, Alex, Noah | ||
| 25 | |||
| 26 | **See also:** **Human Factors**, **Use Cases** | ||
| 27 | |||
| 28 | **Sources (short list):** INSARAG; SYNERGISE interviews. |